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Learn how to offer a first class delivery service that guarantees your clients will come back for more
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Get insights into how to ensure you pick a reliable and cost-effective delivery solution that won’t erode your margins
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Uncover key areas that will streamline your logistics processes and ensure you deliver on time, within budget and to a happy customer
Craig Lubbe
CEO | bidorbuy
Presenting | Wednesday, 25 August 4pm
Throughout his career, Craig Lubbe has been driven by his passion for all things digital and for helping people achieve their goals. As bidorbuy CEO, he is focused on enabling SMEs to achieve e-commerce success. By providing a platform for seamless online transactions with customer support and various other integrations, bidorbuy has helped to create a thriving community of buyers and sellers online.
Previously in category management and product development roles at bidorbuy, Lubbe first joined the company in 2010. He then moved to Nike in 2015 (becoming a keen runner), where he led Nike's digital sales and marketplace development efforts in Africa, before returning to bidorbuy as CEO in 2019. Lubbe holds a Bachelor of Science (honour’s degree) from Wits University and a Post-graduate Diploma in Management from Wits Business School.
Cyle Obermeyer
Co-owner | Parcel iT
Presenting | Wednesday, 25 August 4pm
Cyle Obermeyer is the co-founder and chief operating officer of Parcel iT Fulfilment Solutions, a third-party logistics company providing scalable outsourced e-commerce warehousing and fulfilment for online businesses. After spending 15 years in the IT industry, he spent seven years focusing on the internet of things (IoT). He recognised a gap in the market servicing small to medium-sized e-commerce businesses with cost-effective and personalised service. He founded Parcel iT with partner Alex Schmitt in 2019, right before COVID-19, not knowing what it would do to the growth of the business.
Anita Erasmus
Business manager | uAfrica
Presenting | Wednesday, 25 August 4pm
Anita Erasmus is the business manager of uAfrica.com, an e-commerce technology company that has developed a custom-built shipping solution which helps online merchants to streamline their shipping and selling processes. The business was founded by Andy Higgins and Jaco Roux, both esteemed entrepreneurs in South Africa's e-commerce industry. Erasmus completed her honour’s degree in financial management at the University of Stellenbosch in 2011, as well as an MBA at Stellenbosch Business School in 2016.
Customer’s needs have changed dramatically, with most now expecting a fast and reliable delivery service.
Many companies spend buckets of cash attracting and converting customers - only to let them down at the final stage.
Failure to meet your commitments will lose you business. Getting it right will ensure you delight your customers and have them returning for more.
In this session we will help you:
Understand your delivery options
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Single partner vs multi partner approaches
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Price planning
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Mapping out your customers experience
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Warehousing and Storage logistics
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Pick and Pack Solutions
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